Order Fulfilment
You started packing orders on the kitchen bench. Now you're doing 500+ a month, the spare room is a warehouse, and every hour you spend taping boxes is an hour you're not spending growing the business. That's where we come in. Malpa picks, packs and ships your orders across Australia so you can get back to the part only you can do.
WHO WE ARE
Precise Same Day Fulfilment
Here's what happens the moment an order lands in your store.
It hits our system automatically through a live integration with Shopify, WooCommerce or Amazon. No manual export, no CSV, no lag. If it's in before our 1:30pm cutoff, it's picked and packed the same day. Every item is barcode-scanned and verified against the order before the box is sealed, which is how we hold 99.995% despatch accuracy across more than 200,000 orders shipped in the last few years.
Then it's out the door with one of our courier partners, tracked, and on its way to your customer.
No orders lost between spreadsheets. No wrong item turning up and eating your margin in returns and apology emails. No customer service headache landing back on you because something shipped that shouldn't have.
Just orders going out right, the first time, every day.
Customised Onboarding Processes
The reason most founders stay on a 3PL they've outgrown is simple: moving sounds like a nightmare. Stock in transit, orders dropping through the gaps, a fortnight of chaos while two systems refuse to talk to each other.
Because no two businesses run the same way, we start by learning yours. How your orders flow, where your busy periods hit, which SKUs fly and which sit. Then we build your fulfilment around that and get you live, within as little as 24 hours, without orders missing a beat in the switch. Custom packaging if you need it. Kitting and bundles if that's your model. The setup shaped to your business, not forced into ours.
You also get no lock-in contracts, so we earn your business every month instead of trapping you in it.
Then the part you've been waiting for. The packing, the stock counts, the courier chases, the 9pm run to hit cutoff. Gone. You focus on the product, the brand and the growth. We'll get the orders out the door.
OUR GUARANTEE
Our Order AccuracyGuarantee
Accuracy isn't a number you can promise. It's a process you either have or you don't.
Ours is barcode scan-to-verify. Every item is scanned and checked against the order before the box is sealed, so a wrong product physically can't make it into the parcel without the system flagging it. No relying on someone reading a pick list right at 4pm on a Friday.
That's how we hold 99.995% despatch accuracy across more than 200,000 orders shipped. Put another way: fewer than one order in 20,000 leaves with the wrong item.
For you, that's the difference that never lands on your desk. No wrong-item emails. No return-and-reship eating your margin. No customer lost over a mistake you didn't make and shouldn't have to fix.
Some Of the Big Brands Who Trust Us
Hear From Others
Trusted By Leading
Ecommerce Brands
Ecoy
"We were not cost-competitive and weren't able to create profitability in our business... we saw Malpa and found that there was a better fit commercially."
Everleanbody
"I thought the setup would take months... it didn't, it took days."
Get An Accurate Fulfilment Quote, Fast!
Fill in the form to get an accurate quote. We can discuss your business, any existing logistics management, and what the next steps would be forward!
P 0423 221 302
E admin@malpa3pl.com.au
A 30 Westcombe St,
Darra, Brisbane, QLD, 4076
Australia